KandrexHow to get a business phone number
Choose a US virtual business number, estimate calling costs and test your browser phone setup. A practical Kandrex onboarding checklist for small businesses.
KANDREX PRODUCT GUIDES
Business phone and answering guides
Plan a business line around real conversations: how callers reach you, who answers, what information you collect and how your team follows up. These guides explain the choices and the Kandrex setup process before you buy a package.
By the Kandrex team · Published October 12, 2026
Start with your business number
A phone number is one part of a working small business phone system. You also need a calling allowance, an answering workflow, authorized account access and a tested audio setup. Our number guide walks through estimating capacity, confirming availability and testing incoming and outgoing calls. It explains the difference between ordinary voice, AI, SMS and recording allowances so you can compare quotes consistently.
Decide how missed calls are handled
If you cannot always answer personally, choose what the caller should be able to do next. A voicemail message and an AI conversation collect information differently. Our answering guide covers business instructions, realistic test scenarios, follow-up ownership and service limits. It also explains why reaching voicemail can count as an answered call and why recording eligibility is a separate question.
AI call answering service or voicemail?
Compare AI receptionist answering and voicemail for business calls. Learn how to prepare instructions, test lead capture and separate AI from voice and recording costs.
Troubleshoot browser calls and recording in Kandrex
Understand recording allowance errors, voicemail connections, audio permissions and verified hangup. A practical checklist for diagnosing Kandrex calls.
Use the guides alongside your quote
Examples are for planning and do not reserve a number, activate a feature or change account balances. Check the current product pages and ask the team to confirm your specific use case, package period and billing terms. The published service information should help you prepare better questions before moving customer communications to a new line.