Acceptable Use Policy

Sending unsolicited bulk calls or SMS, robocalling, prerecorded messages without required consent, or any activity that violates telecommunications regulations.

Impersonation, phishing, identity theft, account takeover, payment fraud, or any deceptive practices designed to mislead or defraud others.

Threatening, abusive, harassing communications, stalking, or any behavior intended to intimidate or harm others.

Using the Service to facilitate illegal activity, including scams, money laundering, terrorist financing, or any activity prohibited under applicable law.

Excessive or abnormal usage that negatively impacts platform performance, other customers, or the stability of the Service, including denial-of-service attacks or other abusive automated activity.

Calling premium-rate numbers or engaging in traffic pumping schemes to generate unauthorized charges or artificial revenue.

Falsifying, spoofing, or manipulating caller ID information or intentionally disguising the origin of communications except where permitted by law.

Sending unsolicited SMS, phishing messages, malware links, deceptive marketing, or any messaging that violates carrier policies, our SMS Opt-In & Opt-Out Policy, or applicable regulations.

Using the Service to distribute malicious software, engage in child exploitation, evade sanctions, or participate in any activity prohibited under applicable law.

Using Kandrex-to-Kandrex extensions to route or disguise external, customer-facing traffic as internal traffic in order to avoid applicable per-minute or per-message charges.